Refund Policy & Terms And Conditions
TERMS AND CONDITIONS
Vinyl World 651 does everything within its power to provide you with the best Vinyl products possible along with excellent customer service. To ensure the happiness of the customer here are a few Terms for your understanding.
By reading and purchasing from our website you are agreeing to these terms:
WE DO NOT ADD TO ANY ORDERS FOR ANY REASON:
Due to our fast shipping it is impossible to track down orders to add items.
MISSING ITEMS/DAMAGED PRODUCTS:
To file a claim please contact us on our Facebook group OR email at firstname.lastname@example.org. Please take pictures of all damaged materials, the original included invoice, and the packaging/tube and send with your PM or email along with the order number and the shipping name on the order. CLAIMS WILL NOT BE ACCEPTED WITHOUT PHOTOS. PLEASE CONTACT US WITH ANY CLAIMS WITHIN 2 DAYS OF RECEIVING YOUR PACKAGE. After the 2 days, we cannot control environment and claims CANNOT be accepted. Please take into consideration that some damage may not affect your work and can avoid the issue all together. Help keep our prices low also by not having unneeded claims. You may be asked to return damaged items to receive a refund of any kind. For damage to partial sheets, we will ONLY refund for the PART THAT IS DAMAGED. We will NOT REFUND THE ENTIRE SHEET COST. PLEASE do not make a report for a trivial claim. We at Vinyl 651 love happy customers and giving you great customer service but please do not report an edge being bent or a corner that you will never use anyhow. PLEASE only report things that affect your work. We do everything we can to make sure your shipment is safe. Tiny things will and do happen but please do your part in making sure our prices can stay as low as possible as well. Refunding a sheet that is 90% usable in the end will just raise prices. We will NOT refund for damage to 10% or less to a sheet. If something is missing or incorrect we will refund or issue a coupon credit. We will NOT reship.
Sheets can be +/- 1/2″ for variables by manufacturer/cuts.
INCORRECT SHIPPING INFORMATION:
PLEASE make sure your SHIPPING address is CORRECT ON THE WEBSITE and on PAYPAL since it is the address your package WILL BE SHIPPED TO. If it is shipped to the wrong address because YOU DID NOT ENTER THE RIGHT ADDRESS and is returned to me, YOU will be responsible for payment for reshipping. Vinyl 651 will NOT be responsible for lost packages due to an incorrect shipping address!!! The shipping address in Paypal and in the order form on the website should MATCH.
Vinyl 651 is NOT responsible for STOLEN packages once USPS shows the package delivered to your address. You must file a police report and call your homeowners insurance.
WE HAVE A ZERO CANCELLATION POLICY SO NO REFUNDS WILL BE ISSUED FOR ANY REASON SO BE SURE TO JUST PURCHASE ONCE AND MAKE SURE YOUR ORDER IS CORRECT.
DO NOT HIT “SUBMIT ORDER” MORE THAN ONCE.
VINYL WORLD 651 IS NOT RESPONSIBLE FOR CUSTOMER ERRORS WITH PRODUCTS. Unless there is a manufacturer known issue we will not refund due to “this didn’t work for me” or “I ruined a sheet of vinyl.” Vinyl 651 is extremely hardy and very little goes wrong with it. Blaming the vinyl for human error will not work. Vinyl 651 will NOT be responsible for human error or cutting errors while working with your vinyl. It is your responsibility to know how to use your cutter and know your settings and application needs.
OUT OF STOCK ITEMS:
We try to stay on top of stock but if an item is OUT OF STOCK it may delay shipping 3-4 business days or we will refund automatically if there is no expected restock date.
DAMAGES ONCE MARKED AS DELIVERED:
Vinyl World 651 will not cover damaged product due to weather. If it is going to storm or you are going to be away from home PLEASE make sure to plan ahead for a safe option for your package. It is not our responsibility to plan for weather-related damage or for packages left out for an undetermined amount of time due to a vacation. PLEASE PLAN AHEAD OR MESSAGE ME TO HAVE YOUR PACKAGE HELD TO ENSURE SAFE DELIVERY. It is your responsibility to keep track of the expected time your package is arriving and plan for it. We also are not responsible if your dog or the neighborhood dog shreds your package. Again a safe delivery location is critical.
NON DELIVERED PACKAGES
Non-delivery of the product: Depending on the price of the product, Vinyl World may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item. USPS/FedEx sometimes has delayed for unknown reasons, while we at Vinyl World 651 ships quickly it is out of our control for a slow down with the postal service. Please allow 15 days in route to ensure any “lost” packages time to move through USPS/FedEx system. After 15 business (shipping) days we can file a claim with USPS/FedEx for the lost package but we can do nothing before that time.
DELAYED SHIPMENTS: Vinyl World 651 has NO CONTROL over USPS. We do not control delays, misplaced packages or packages delivered to the wrong address. ALL ISSUES WITH USPS needs to be referred to USPS. We do not have any more information than what the tracking information shows. If your package is lost call your local USPS office. They may have more information on your package. If the package shows as delivered and you did not receive it your local post office can do a GPS search for the package to see the EXACT location it was delivered to. If delivered to the wrong address your local post office will retrieve it for you. If they cannot we can do a insurance claim for you and it will be refunded. If it was delivered to your house and stolen you need to do a police report and contact me with that information.
Holidays delay shipping. If USPS is closed, we also are. Big sales may also delay shipping. We ship Priority or First Class based on the order itself and the safety of the product. Or you can choose FedEx. It takes 2-4 days in transit barring any postal delays. Vinyl World 651 CANNOT control postal/FedEx delays.
Vinyl 651 is in no way responsible for USPS/FedEx transit times. Once a package leaves our hands we no longer have any control over it. Delays happen and all contact should be made with USPS to find the package. If, after 15 days in transit, it is lost we can file an insurance claim for you.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check color charts available on this website as well as on the manufacturer’s site for each type of the product offered before making a purchase. Returns are gladly accepted as long as the products are unused/uncut. We do not accept returns on special orders, non-stocked items, or clearance items. You can return any unused items to us, and we will refund your payment minus whatever shipping charges WE paid as long as the return(s) is/are still useable. Return shipping will be your cost. All returns are subject to a 15% restocking fee (depending on the items). The restocking fee will be 15% of the entire purchase price including shipping. Returns must be delivered back to us within 14 business days after the day the package was first delivered no exceptions to you.
SALES ARE ANNOUNCED AND POSTED ON OUR FACEBOOK GROUP. PLEASE BE SURE TO JOIN IT SO YOU CAN GET SUCH INFORMATION. START/END TIMES ARE POSTED THERE. THEY ARE NOT ANNOUNCED HERE. When a sale is complete if there are items in your shopping cart the prices will return to their normal “nonsale” prices. You will not be notified of this. Be sure to check your prices THROUGHOUT THE ENTIRE checkout process to ensure you know how much you are paying for a product. This is a NO REFUND site. It is your responsibility.
SHIPPING TIMES: Normal shipping is 1-3 BUSINESS days from the time you order. PLUS transit time.
The $9.95 RUSH processing has nothing to do with SHIP times. It puts a RUSH on your order in our facility only. It moves your order to the top of the pile for customers who want their order shipped TODAY. It does not affect the speed of USPS in any way. It is still 2-4 day shipping times. Please plan accordingly and order early to ensure a timely delivery and happy customers? Orders MUST be placed before 2 PM EST to ship the same day. Orders placed after 2 pm will ship the next shipping day. Rush Processing is only in effect for orders placed MONDAY-FRIDAY. If you pay for the rush on an order placed on Saturday, for example, shipping will be on Monday unless USPS is closed. Vinyl 651 is in no way responsible for USPS transit times. Once a package leaves our hands we no longer have any control over it. Delays happen and all contact should be made with USPS to find the package. If, after 15 days in transit, it is lost we can file an insurance claim for you.
OUT OF STOCK ITEMS:
We try to stay on top of stock but if an item is OUT OF STOCK it may delay shipping 3-4 business days or we will refund automatically if there is no expected restock date. I do not have time to notify you of these delays. If you agree to the Terms and purchase from VW651 this is a possibility and you agree with this option. You also agree that you will NOT be notified of such an occurrence. Refunds are gathered a few days at a time and then refunded accordingly.
YOU WILL GET A EMAIL FROM Shipstation WHEN YOUR PACKAGE SHIPS with TRACKING information. It may end up in your spam folder also. Please check in all areas and please give USPS time to update before contacting me to ask where your package is. Sometimes an extra day is needed to get your package to you for whatever reason within USPS. Remember we ship very quickly but once your package leaves us we no longer have control over it. What you see on USPS is the same thing I see some checking it too will not help expedite delivery in any way. Please be patient.
If you are having problems with the website, it is 99% of the time a browser issue. Please refresh or try a new browser to fix it?
ALL ITEMS WE HAVE ARE LISTED ON THE WEBSITE. If you don’t see it there, we do not have it.
PLEASE READ! Vinyl World REQUIRES CONSIDERATION FOR AND AS A CONDITION OF ALLOWING YOU ACCESS. By checking this box, you agree to these Terms, and you have read and agreed to the REFUND-POLICY as well.
ALL PERSONS UNDER THE AGE OF 18 ARE DENIED ACCESS TO Vinyl World. IF YOU ARE UNDER 18 YEARS OF AGE, IT IS UNLAWFUL FOR YOU TO VISIT, READ, OR INTERACT WITH Vinyl World OR ITS CONTENTS IN ANY MANNER. Vinyl World SPECIFICALLY DENIES ACCESS TO ANY INDIVIDUAL THAT IS COVERED BY THE CHILD ONLINE PRIVACY ACT (COPA) OF 1998.
Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as “Visitors,” are parties to this agreement. The website and its owners and operators are parties to this agreement, herein referred to as “Website.”
USE OF INFORMATION FROM THIS WEBSITE
Unless you have entered into an express written contract with this website to the contrary, visitors, viewers, subscribers, members, affiliates, or customers have no right to use this information in a commercial or public setting; they have no right to broadcast it, copy it, save it, print it, sell it, or publish any portions of the content of this website. By viewing the contents of this website you agree to this condition of viewing and you acknowledge that any unauthorized use is unlawful and may subject you to civil or criminal penalties. Again, Visitor has no rights whatsoever to use the content of, or portions thereof, including its databases, invisible pages, linked pages, underlying code, or other intellectual property the site may contain, for any reason for any use whatsoever. Nothing. Visitor agrees to liquidated damages in the amount of U.S.$100,000 in addition to costs and actual damages for breach of this provision. Visitor warrants that he or she understands that accepting this provision is a condition of viewing and that viewing constitutes acceptance.
OWNERSHIP OF WEBSITE OR RIGHT TO USE, SELL, PUBLISH CONTENTS OF THIS WEBSITE
The website and its contents are owned or licensed by the website. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever to the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.
HYPERLINKING TO SITE, CO-BRANDING, “FRAMING” AND REFERENCING SITE PROHIBITED
Unless expressly authorized by website, no one may hyperlink this site, or portions thereof, (including, but not limited to, logotypes, trademarks, branding or copyrighted material) to theirs for any reason. Further, you are not allowed to reference the URL (website address) of this website in any commercial or non-commercial media without express permission, nor are you allowed to ‘frame’ the site. You specifically agree to cooperate with the Website to remove or de-activate any such activities and be liable for all damages. You at this moment agree to liquidated damages of US $100,000.00 plus costs and actual damages for violating this provision.
DISCLAIMER FOR CONTENTS OF SITE
The website disclaims any responsibility for the accuracy of the content of this website. Visitors assume all risk of viewing, reading, using, or relying on this information. Unless you have otherwise formed an express contract to the contrary with the website, you have no right to rely on any information contained herein as accurate. The website makes no such warranty.
DISCLAIMER FOR HARM CAUSED TO YOUR COMPUTER OR SOFTWARE FROM INTERACTING WITH THIS WEBSITE OR ITS CONTENTS. VISITOR ASSUMES ALL RISK OF VIRUSES, WORMS, OR OTHER CORRUPTING FACTORS.
The website assumes no responsibility for damage to computers or software of the visitor or any person the visitor subsequently communicates with from corrupting code or data that is inadvertently passed to the visitor’s computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk.
DISCLAIMER FOR HARM CAUSED BY DOWNLOADS
Visitor downloads information from this site at his own risk. The website makes no warranty that downloads are free of corrupting computer codes, including, but not limited to, viruses and worms.
LIMITATION OF LIABILITY
By viewing, using, or interacting in any manner with this site, including banners, advertising, or pop-ups, downloads, and as a condition of the website to allow his lawful viewing, Visitor forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.
Visitor agrees that in the event he causes damage, which the Website is required to pay for, the Visitor, as a condition of viewing, promises to reimburse the Website for all.
No additional notice of any kind for any reason is due Visitor and Visitor expressly warrant an understanding that the right to notice is waived as a condition for permission to view or interact with the website.
The arbitration shall be conducted under the rules of the American Arbitration Association which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. The hearing will take place in the city or county of the Seller.
In no case shall the viewer, visitor, member, subscriber or customer have the right to go to court or have a jury trial. Viewer, visitor, member, subscriber or customer will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator’s decision will be final and binding with limited rights of appeal.
The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.
JURISDICTION AND VENUE
If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Viewer, visitor, member, subscriber or customer agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified. If litigation is in a federal court, the proper court shall be the closest federal court to the Seller’s address.
Viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the state of the Seller.
The Seller of this product is:
450 S State St Ste C
Sparta, MI 49345
Contact Email: email@example.com, All Rights Reserved.